Refund policy

Unfortunately, we do not have a return policy. If the garment that you have purchased is not right for you, you have 14 days to make the exchange. Please ensure that the garment is unused, is in the original packaging and has all the original tags. Once we receive the return package, we will review and process the exchange. We do not accept an exchange for items marked as SALE, ONE SIZE and items purchased on Flash Sale.

For products ordered from our 'Sample Sale' section. please note that the product is one of a kind and shall not be customized, exchanged or returned at any stage. Therefore, we request you to go through the measurements chart carefully.

Exchanges and returns will not be accepted for any customized order. A product is eligible for exchange if it is a standard product.

Exchange requests received beyond 1 week shall not be entertained. 

We do not entertain any cancellations after the order is placed.

You can always contact us for any question at savannahbysl@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.